We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Siliguri.
Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
Responsibilities:
Help oversee Same-Day Delivery operations in Siliguri.
Manage FC/delivery fleet teams in Dagapur FC, Siliguri, West Bengal.
Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your team to scale to profitability.
Qualifications:
2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners, not employees.
Benefits:
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
