Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).
About Job:
We're looking for talented & experienced Cluster Manager (s) across different cities in Kerala. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
Responsibilities:
Help oversee 15-Min/30-Min/60-Min Delivery operations across multiple dark stores in Kochi, Thrissur, and Trivandrum.
Manage all dark store/delivery fleet teams along with the launch of new dark stores across Kerala, as per the expansion plan.
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Ensure a streamlined Supply Chain to drive 100% success rate in 30-Min/60-Min & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your team to scale to profitability.
Qualifications:
4-10 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/logistics companies.
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners, not employees.
Benefits:
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
