Zippee improves customer loyalty & RTOs for India’s top consumer brands by enabling Quick Commerce via their websites.
Brands connect their online store to our platform in just a few clicks & can kickstart 30-Min/60-Min/120-Min/Same-Day Delivery for consumers through our dark store network across India.
Our team is ex. Retention Science, oracle, Blinkit, and from institutions like Hindu College, BITS Pilani, and University of Southern California.
Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).Learn more at www.zippee.delivery.
Role & responsibilities:
Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Periamet, Chennai.
Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
Help create a rockstar culture amongst the team to scale to profitability.
Qualifications:
3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
MUST have strong communication & team management skills
You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
You must have a local network of dark store/warehousing/operations/last-mile delivery associates.
Benefits:
Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
